Lessons learned: how to review and improve internally built applications

Date: Wednesday, May 29, 2019, 1:45 – 2:30 p.m.
Location: Glass 354 – American National Insurance Auditorium
Categories: Intermediate, Programming, Technical, Usability

Review slides

An exploration of the lessons learned through a team process of joint development in higher education between software developers and subject matter experts within a university’s disability resource center.

Missouri State University is committed to providing internally built applications that meet and exceed ADA requirements and best practices. To learn how to maximize the effectiveness of the approaches available a partnership with stakeholders began a series of conversations that would lead us to appreciate the complex challenges present for any user of assistive technology solutions.

We share stories, lessons and struggles that came from these goals. Join us and learn how you can build similar collaborative teams and the short-cuts to best communicating about accessibility programming opportunities with your end users.

What you’ll learn

  • Learn how to begin the process of triage when many accessibility requirements have not yet been addressed.
  • Learn how to learn — take the lessons that come out of each collaborative session with your end users and successfully integrate those needs back into your applications

Session video


Shawn McComb

Programmer/analyst, Missouri State University

Shawn McComb has been with Missouri State University for five years — three years as a web developer with accessibility concerns as his primary focus. He has also worked as a systems administrator and in user support within other higher education institutions and public service departments.

Jonathan Lee

Senior systems analyst, Missouri State University


Jon Lee is a twenty-five year veteran of technology leadership positions spanning web start-ups, small businesses, Fortune 500 enterprises and higher education. He has worked as a software developer, database administrator, user support specialist, technical trainer and software architect. For the last four years, he has been leading infrastructure improvements to in-house developed systems and applications within information services at Missouri State University.